Effective Date: March 10, 2025

Genesis Building Controls Ltd. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.genesiscontrols.ca, use our services, or engage with us in other ways.

1. Information We Collect We collect personal information when you use our website or services. This may include, but is not limited to:

• • Personal Identifiable Information (PII):  Name, email address, phone number, mailing address, etc.
  • Non-Personal Identifiable Information (Non-PII): IP address, browser type, operating system, and other technical data.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site.

2. How We Use Your Information We may use the information we collect for the following purposes:

• • To provide and improve our website and services
  • To communicate with you, including responding to inquiries
  • To process transactions, orders, and payments
  • To send marketing communications, where applicable, with your consent
  • To comply with legal obligations

3. Sharing Your Information.  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
   
   We may share your personal information with third parties only under the following circumstances:

• • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and business, such as payment processors or marketing platforms. These service providers are only authorized to use your information as necessary to provide their services.
  • Legal Requirements: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect the rights, property, or safety of our company, users, or others, or to investigate potential violations of law.

4. Your Rights and Choices As a Canadian resident, you have certain rights regarding your personal information, including:

• • Access and Correction: You have the right to request access to your personal information and request corrections if it is inaccurate.
  • Opt-Out of Marketing: You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
  • Data Portability and Deletion: You may request the deletion or transfer of your personal data, subject to certain exceptions required by law.
    To exercise your rights, please contact us at Genesis Building Controls, 3 – 3312 Appaloosa Rd, Kelowna, BC, V1V 2W5.

5. Data Security We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.
6. Retention of Personal Information We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, or as required by law.
7. Cross-Border Transfers Your personal information may be transferred to and processed in countries outside of Canada, including the United States. By using our website and services, you consent to the transfer of your information to such countries, which may not offer the same level of protection as in Canada.
8. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to read the privacy policies of any linked websites.
9. Children’s Privacy Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
10. Changes to This Privacy Statement We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top of this page will be updated accordingly.
11. Contact Us If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

Genesis Building Controls Ltd.
3 – 3312 Appaloosa Rd, Kelowna, BC V1V 2W5
office@genesiscontrols.ca
250.448.5001

For additional information please review Terms and Conditions.